Skip to main content

How can I cancel my subscription?

If you wish to cancel your Inspoy subscription, please check the instructions below, referring to the platform you’ve used to subscribe:

Subscribed via Inspoy website

To cancel your web subscription, open the Inspoy app and follow these instructions:

  1. Log in to your account using the email and password you’ve created when subscribing to Inspoy.

  2. Tap the gear icon at the top right of the main screen to open ‘Settings.’

  3. Choose the ‘Manage Subscription’ section and tap it.

  4. Tap the ‘Web Subscription’ section, scroll down, and tap ‘Cancel Subscription’ at the bottom of the screen.

Subscribed via App Store

To cancel the App Store subscription on your iPhone or iPad, follow these instructions:

  1. Open the standard iOS Settings app.

  2. Tap your name at the top of the screen to access your Apple Account.

  3. Tap ‘Subscriptions.’

  4. Under ‘Active,’ select the Inspoy app.

  5. Tap ‘Cancel Subscription’ at the bottom of the screen.

  6. Tap ‘Confirm’ to finalize the cancellation.

Subscribed via Google Play

To cancel the Google Play subscription on your Android device, follow these instructions:

  1. Open the Play Store app.

  2. Tap your photo or avatar at the top right to access your Google Account.

  3. Tap ‘Payments & subscriptions.’

  4. Tap ‘Subscriptions.’

  5. Tap on the ‘Active’ tab and select the Inspoy app.

  6. Select ‘Cancel Subscription,’ select a reason for cancellation, and tap ‘Continue.’

  7. Tap ‘Cancel Subscription’ to finalize the cancellation.

If you encounter any difficulties, please submit a request here. Our support team will be happy to help you.

Did this answer your question?